5

I had two vehicle repaired here at Norwood Firestone, both time I had excellent service from their staff. The staff listens to my concerns and gave me suggestions as to what is was best approach to getting my truck in a prompt time…Very professional, I have recommended this place to my all my friends..

Jorge, thank you so much for reviewing our shop and for also recommending us! That makes us extremely happy and proud that you have trust in us to share with others your positive experiences at our shop. We appreciate you as a customer and wish you a good week!

- Norwood Auto Service
5

Great service! They were honest, fair, professional, and easy to work with!

5

Happy birthday Eric! We have been going to Norwood Auto Service so long that we still call it "Fred's". Eric and the crew are polite, professional and thorough - and considerably less expensive than service at the dealer. Highly recommended.

Cliff and the whole Niersbach family, thank you for your continued support through out the years (even before I started here!) -Erik

- Norwood Auto Service
5

Folks at NAS were great; friendly, responsive, completed the work in 1 day. Cost was lower than I expected. They checked everything and only did the work that was needed. I plan to go back for any additional service.

5

5

I had my car towed in to NAS after noticing that it was leaking a lot of radiator coolant. Had never been there before, but it's within walking distance of my house, and I saw that it had overall great reviews online. I will definitely return in the future. It's really a well run operation. Every person I talked to was very personable, polite, prompt, and professional. I asked them to look at my brakes also, and signed up for their 43-item inspection as well. I would highly recommend this -- they email you a detailed report of all inspected items, including photos of anything needing repair or replacement. Aside from fixing the radiator problem, they also told me that the brakes were fine for now, and also gave me a free detailed estimate for replacing my struts & shocks on my 14-year old car, indicating that it would be very expensive but not a high priority or safety concern at this time. I came away feeling that they had been very thorough, honest, and helpful in every manner.

5

I brought my car here when I had a nail in my tire and they were able to patch it about 15 minutes. Very fast and the staff were wonderful and friendly. I highly recommend them.

We appreciate the recommendation and kind words about our business, Matt! Thanks for choosing us for your tire and automotive needs and we're happy to have been able to help. Have a great day!

- Norwood Auto Service
5

Great service! Very accommodating and responsive to customer needs.

5

Ed, your positive rating is greatly appreciated!

- Norwood Auto Service
5

Timing chain I wish I found this place earlier. My car was ruined by other auto shop.

Krystyna, we're so sorry that you had a negative experience with another shop, but we're happy to have been able to help with your vehicle. We'll continue to work to earn your trust as a reliable, honest auto repair shop for your vehicle needs. We hope to see you back next time!

- Norwood Auto Service
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