5

Checked car , fixed what needed to be fixed , and gave me a list of potential problems and fixes for them !!

5

5

Staff is great. Always pleasant and helpful.

5

My car broke down and I had it towed here after hours. I love the option of being able to leave a voicemail and to send a text, so I did both. Very fast and thorough communication and good prices.

5

As usual these professionals did a fantastic job starting with Erik, the manager/owners son. I came in thinking I needed new brakes because a dealership reported more wear then there actually was. Norwood checked out the whole car including the brakes and found out that they were not as worn as the dealer said. Norwood got it right, Dealer got it wrong. No work needed, just an inspection cost. How many auto shops do you know that wouldn't try to at least get you on some repair. Not Norwood Auto Service. These folks are honest. Been taking my cars there for years and will continue with this newer one.

5

5

I had a flat tire with 4 kids in the car. I called Norwood Auto and they got me in right away and I only had to wait 15 minutes! It was nail in my tire that they patched up! They were very accommodating with kids and very nice!

5

Erik was amazing! I was disappointed with another local shop that just had poor customer service. I’m blessed to have met Erik and the staff here. They were prompt, courteous and the price was spot on! Thank you all.You just earned a loyal customer! KF

5

I would definitely use Norwood Auto Service again. My car had a terrible oil leak after oil change somewhere else. All oil leaked out in 4 days. Was told by the other place I needed new oil plug because it was the wrong size. The techs here inspected my car and sent me a video showing I had a damaged oil plan. They were able to get the part and have my car ready the same day. Everyone was nice and they were reasonable. Would definitely use Norwood Auto Service again if the need arises. Thank you everyone!

5

As always, Norwood Auto treated me right as a customer personally. The auto service work is top notch. They fixed an issue for me that other auto shops either couldn't find or incorrectly diagnosed. I'm always suspicious of auto repair shops. Norwood Auto relieved a bit of that suspicion.

Timothy, thank you for your feedback and for allowing us to handle your vehicle needs. We completely understand the hesitation with automotive repair shops, but we hope to continue to earn your trust with positive service outcomes and great customer service. We're always here to help and thank you for choosing us!

- Norwood Auto Service
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