5

I had been without my car for 6 weeks due to my axle breaking down. I had someone from another shop install the axle and my car was still not drivable. I decided to come to Norwood Auto Service because it was down the block from me and I wouldn’t have to drive my car far. They did a full inspection on my car and sent me a text with EVERYTHING that was wrong with it along with pictures to back it up. I was so impressed by the pictures and detailed commentary. They’re not pushy at all with services which is a huge plus for me since I’m a woman who doesn’t know much about cars. They also told me that the shop that I went to put in the wrong axle for my car which is why my car was still not drivable. They were able to order the correct axle and fix my car completely SAME DAY. Mind you, Eric called me throughout the day to give me updates. The service was just all around stress free for me and I’m very grateful for Eric, who I believe is the manager. They won a customer for life going forward and will forever recommend them. Thank you Eric and the badass female Emily who worked on my car and the rest of the staff who helped fix my car!

5

Thank you for the 5 Star review Vince!

- Norwood Auto Service
5

Friendly staff, they came through on a repair needed just before going out of town.

5

I really didn't know what I was going to do with the car but I wanted to bring it to somebody reputable as yourselves and find out what was wrong. There are so many things wrong with my car that I think I've decided to purchase another. In the future I will bring my car into you for service. Thank you for your evaluation

Thank you for the trust with your vehicle. Unfortunately, not all vehicles are in good enough shape to remain on the road. We never like giving bad news but we hope the vehicle inspection helped with your decision in purchasing a new vehicle, Lorraine!

- Norwood Auto Service
4

A bit on the expensive side but they are really good at what they do

5

Quick, friendly service. Very happy.

4

5

Very impressed by this business! Always very professional and timely.

5

Great experience!

5

I have been going here for a few years and I am always impressed. The staff is wonderful and honest! I know cars pretty well having been in the automotive business for several years. They are honest and fair priced. I will drive out of my way to go here! Thanks Norwood Automotive 😊

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