5

The best place in the State of Illinois! If you care about your vehicle, definitely take it to Norwood for any maintenance or repairs!

Marcie, you are a rockstar and we love that you are our customer!!!

- Norwood Auto Service
5

I've been taking vehicles to Jim at Norwood Auto Service for nearly 10 years and will continue to do so. No surprises--when work has been needed, they let me know before it becomes an expensive emergency and I've found them to be less expensive in the big stuff than competitors. (Rebuilt transmission was about $400 less than quoted elsewhere back in 2009 or 10) Communication is great as is customer service and the facelift to the waiting area of the shop makes it easy to...wait...if that's what you need to do. Just make an appointment if you have limited time.

5

I'm a regular customer for maintenance on my Nissan. My experiences with Eric, Jimmy, and Angel convince me that they are knowledgeable, honest, and dependable. I highly recommend!

Carla, thank you for the review. We appreciate your business and we are here to keep the Nissan running for a long time!

- Norwood Auto Service
4.5

Was very pleased with the service received from Norwood Auto. My sons car had been in a colision with very little body damage but had issues with alignment. I took it to Norwood for their $79 alignment special wher they found out the car had many parts of the steering mechanism that were bent or broken. Jim and Eric persisted in getting the hard to find parts and were able to fix everything, align the car and make it safe for driving again. Thanks for the great service guys, Tom G

Tom, we are glad that you had a good experience with us. Thank you for trying us out! We hope we can help you with any more car issues or maintenance that you may have in the future.

- Norwood Auto Service
5

I have been taking my families vehicle's to Norwood Auto for many years. They always tell you exactly want you need, they never try to sell you more then that and they get the job finished quickly and professionally.

Thank you, Tom! We very much appreciate you and your loyalty to us.

- Norwood Auto Service
4.5

Great customer service!

Thank you Teresa!!

- Norwood Auto Service
5

Really appreciate the transparency with these guys; the inspection reports that come with pictures are the best

Thank you for your business, Mary! We are glad to hear that you enjoy our inspection pictures!

- Norwood Auto Service
5

I am extremely happy with the level of customer service that NAS provided to me. I was unsure as to what issues I was having with my Jeep and as soon as they were able to take a look at it they gave me a call as well as sent me a detailed email about its status. I was told something different at another shop; they suggested to fix what they knew was definitely wrong with it before fixing something else and costing me more money. I expected the service to take at least a few days no matter where I went but they were able to get the work done and ready for me to pick up at the end of the day!

Sam, thank you so much for your kind words. We are glad to have you as a customer and are happy that we could fix the issues on your jeep! We hope to see you again!!

- Norwood Auto Service
5

Thanks for the professional brake job and for resolving unrelated issue with the new battery and check engine light. These technicians take customer care to a whole new level!

Thank you for being our customer, Bill! We appreciate you!

- Norwood Auto Service
5

I had a flat on the expressway and someone stopped to put air in my tire. I knew I had to get the tire fix there was a nail. Asked Seri where to get my tire fixed and it sent me to Norwood Auto Service. I arrived before they opened but did not have to wait long. Logan and Erik greeted me and help me right away. Erik took the bad tire off and put on my spare so I could go to work while they worked on the tire. Erik was going to see if they could fix the tire or I would need a new tire. Erik check out the tire and I needed a new one. He had given me a quote and I feel it was very reasonable for they service and the tire I received.

Donna, we are glad we could help you out! We're also happy that we could find the right tire at the right price for you- thanks again for stopping by!!

- Norwood Auto Service
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